ph: 📞778-322-6574      We pay shipping on orders over $25 within Canada 🇨🇦 We ship WorldWide

Shipping and Returns

Each straw is handmade right here in Vancouver, BC.  using the highest quality Czech glass.  100% Satisfaction guaranteed!  Don't love your straws?  Return them to us for a full return (less shipping charges).  If one breaks, fill out our broken straw form and we'll send you a replacement code asap.

All orders are shipped from Canada. Orders are typically shipped within two business days

Expedited Shipping - typically arrives within 2 to 6 business days, includes tracking

Standard Shipping - typically arrives within 4 to 12 business days depending on location. Remote areas may take longer where you should allow up to 4 weeks for delivery. Does not include tracking

Untracked shipping means we are unable to track your order, therefore, allow 4 weeks for delivery. This is Canada’s snail mail so go easy on them.

We ship all of our straws in minimal packaging as possible. If any extra packaging is used, it’s been recycled from goods we’ve received.

Canada

Orders under $15
Standard Shipping - $5
Upgrade to Expedited - $10

Orders over $25
FREE Standard Shipping
Upgrade to Expedited - $10

Orders over $75
FREE Expedited Shipping 

USA

Orders under $50
Standard Shipping - $8
Upgrade to Expedited - $10

Orders over $50
FREE Standard Shipping
Upgrade to Expedited - $10

Note we do not cover international customs fees, duties, or taxes

Worldwide (All orders outside Canada & US)

Orders under $100 
Standard Shipping - $15

Orders over $100
FREE Standard Shipping

Note we do not cover international customs fees, duties, or taxes

We are here to help!

Generally things go pretty well with shipping but occasionally things go wrong. If you are one of those unfortunate folks, reach out to [email protected] 

Read more on our FAQ page

Thank you for choosing GlassSipper!